This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

no internet

mayolee11
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-05-2020 14:03

on ‎01-05-2020 14:03

i have no internet on my phone for two days now ive checked the used and i have 100GB left my bill has been paid and not due yet, i have no 4g sign at all.please help

Message 1 of 3
579 Views
0 Kudos
2 REPLIES 2

jonsie
Level 94: Supreme
  • 97962 Posts
  • 616 Topics
  • 7241 Solutions
Registered:

on ‎01-05-2020 14:05

on ‎01-05-2020 14:05

Try rebooting the phone after cleaning the sim

check your postcode for mast problems too

https://status.o2.co.uk/

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
577 Views
0 Kudos

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎06-05-2020 13:27

on ‎06-05-2020 13:27

Hi there @mayolee11 , how are you getting on today? Just wanted to check as it's been a few days since you posted your query, if you managed to get your internet connection working on your phone?

Message 3 of 3
539 Views
0 Kudos
Top