new 4g sim card

[Anonymous]

I have installed the new 4g sim card yu sent me into my new iphone6+ but have No Service - will this come on automatically, if so how long approximately will it take; if not, what do I need to do

[Anonymous · Accepted solution]

you will need to ring customer services to let them know you've put it in your handset.

They will then activate it with your number

[Anonymous]

I cant ring customer service - I have No Service

[Anonymous]

from another handset i meant......or landline!!

there is a sim swap option on the O2 website but not sure how well this works

[jonsie]

Are you keeping your number?

Have you done the sim swap here?

Swap my sim

[Cleoriff]

Have you rebooted the phone? Turn off and back on again....

From a landline the number to contact customer services are  0344 809 0202 (contract) or 0344 8090222 (Payg)

[MI5]

Contact details here including a link to live chat http://www.o2.co.uk/contactus