my order not showing up

[Anonymous]

My order is not showing up and i cannot track it.

[Bambino · Accepted solution]

@Anonymous  If you only just placed the order, it takes time for the system to update. Check again in the morning. If you're concerned you should call customer service. http://www.o2.co.uk/contactus

[Cleoriff]

Hi @Anonymous

 When did you place your order. It wont show up in my O2 until its dispatched http://www.o2.co.uk/myo2

If you are concerned then give customer services a call http://www.o2.co.uk/contactus

[Cleoriff]

I would add here that so near Christmas it may well be out of stock...this is probably why you need to contact customer services to check...

[jonsie]

Definitely call them. If it's out of stock you have time to cancel if the phone is wanted for Christmas.

[MI5]

Never order from o2 online at the beat of times but certainly not a week before Christmas!
In store is the only way to guarantee you'll get what you need.