@garrysxgd
There should be 2 seperate DD's.
One for device and another for airtime.
You’d need to call O2’s customer service team about it if not set up – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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