Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing network

Hi I think I’m going to change network is possible for my contract to be cancelled at the moment

Resolved! Disney+ subscription not working

I changed my contract with O2 back in July and had a 6 month free extra of disney+ included. I activated this when the email came through and all looked ok, now I've gone to log in and use it and it just says 'it seems like you're not subscribed, ren...

Resolved! How to get a new sim for iphone 13

I'm replacing my iphone 7 with an iphone 13. The sim doesn't fit so how do I get a sim for my new phone without changing my number please?

Resolved! Months bill

I would like to know if I can pay my bill on thrv26th off this month thanks

Resolved! Tethering

I’m trying to get into the online chat to see if my tariff includes tethering or if there is an extra cost. How else would I find out

Resolved! armed forces discount

Im trying to sort out my army discount and have followed the guides on the community pages but have got nowehere! Im texting 61202 and have tried British Army, Army, Armed Forces - but it keeps coming back with an error. anyone know what I need to ty...

Resolved! Upgrade early

I can upgrade in March I think it is. I was wondering if there’s any way I can upgrade early without paying loads

Resolved! Replacement contract sim not working

I blocked my old sim and got a replacement but it’s not workin

how bloody stupid

I'm unable to call or receive calls when trying to communicate with someone regards to this you sent round with the webpage back and forth and when I was able to get a chat to support low and behold no response or acknowledgement for over 45minutes I...

Resolved! 6 months free airtime

ive just taken out contract which said i get 6 months free airtime but its still showing airtime cost on my o2

O2

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