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kay47
Level 1: Joiner
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[ have got a message to say my contract has finished and my payment is going up to £34.43. as i am 76 i dont need so much data can i go back to a cheaper tariff

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Cleoriff
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@kay47 

If your contract has finished then you are just paying for the airtime. Look in the shop for a SIM ONLY upgrade

https://www.o2.co.uk/shop/sim-cards/sim-only-deals 

Or ring sales on 0800 081 0255

Guide: How to find help & contact O2 

Veritas Numquam Perit

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MI5
Level 94: Supreme
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@kay47 

Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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