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mms problem

Anonymous
Not applicable

Recently got iphone 5 but unable to send pics ahhhhhhhh

Message 1 of 9
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Accepted Solutions

Anonymous
Not applicable
Hi.

Good choice of phone.

Ensure mms is turned on in your phone.
Settings, general , messages and toggle mms on.

Check your Mms settings.

Here is a link to get mms settings.

http://www.o2.co.uk/support/generalhelp/howdoi/getphonesettings

If you don't have a bundle with mms then its £0.25p a message.

Check with 02 Customer Services that your all set up.


Contract Customer Service Number
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min†


Payg Customer Service
From your O2 mobile 4445 25p per call
From a landline 0844 809 0222 5p / min*

View solution in original post

Message 2 of 9
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8 REPLIES 8

Anonymous
Not applicable
Hi.

Good choice of phone.

Ensure mms is turned on in your phone.
Settings, general , messages and toggle mms on.

Check your Mms settings.

Here is a link to get mms settings.

http://www.o2.co.uk/support/generalhelp/howdoi/getphonesettings

If you don't have a bundle with mms then its £0.25p a message.

Check with 02 Customer Services that your all set up.


Contract Customer Service Number
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min†


Payg Customer Service
From your O2 mobile 4445 25p per call
From a landline 0844 809 0222 5p / min*
Message 2 of 9
1,316 Views

adamtemp64
Level 66: Unequalled
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Registered:

mms cost is 35p on pay monthly and 25p on payg if no mms bundle added

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 9
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Anonymous
Not applicable
Pay as you go cheaper again not fair
Message 4 of 9
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Anonymous
Not applicable
I was wondering why too !
Message 5 of 9
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jonsie
Level 94: Supreme
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Registered:

Swings and roundabouts I suppose but there should be parity across both platforms on basic functions.

Message 6 of 9
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Anonymous
Not applicable
Same with 0800 0870 0845 Etc O2 seem to favour payg
Message 7 of 9
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Anonymous
Not applicable
I use an app to convert such numbers to magic numbers which then come out of my bundle minutes.

Message 8 of 9
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jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

@Anonymous wrote:
I use an app to convert such numbers to magic numbers which then come out of my bundle minutes.


Don't we all!:smileytongue:

Message 9 of 9
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