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migrate number

badstart
Level 1: Joiner
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I have just bought an I phone 13 I want to migrate my number from Plan.com (business account) to O2

my number and the number o2 gave me with my new phone is [Removed]

 

 

please sort this out ! it can't be this difficult !!!???

 

regards 

Hugo Treays

 

[mod edit: please do not post phone numbers on the public board. Thanks!]

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MI5
Level 94: Supreme
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@badstart 

You'll need to call 8002 and speak to business customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127046 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@badstart 

You'll need to call 8002 and speak to business customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 66: Unequalled
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Please remove your mobile numbers from this post as you are liable for anyone who uses the data for nefarious purposes as you posted them in a public forum..

 

It is actually a lot more difficult with plan.com and you can't just migrate your number across to o2.

 

You need to follow the details in this  guide here from plan.com, as if you are still in contract you have to pay charges. 


It might also need a PAC code, as plan.com are a sort of MVNO type platform.

 

https://www.plan.com/cancel

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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