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message queued for sending

Anonymous
Not applicable

When I attach a photo to a text it won't send and the message on phone is "message queued for sending" and after some time message will say "could not send" - please can you help

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MI5
Level 94: Supreme
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MMS will not work on WiFi, so depending on the phone you may need to turn it off to force a data connection.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable
You need to be set up for mms.

Text ACTIVE to 2020 - save settings and re boot.

You also need to have mobile data turned on ie be on O2 internet.

You may need to call O2 CS to have your account provisioned for mms too.

The apn manual settings are here http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Mms is not part of your inclusive texts on contract or Payg and is charged for as an extra. 35p contract or 25p Payg.

Look at alternatives such as e mail , viber or whatsApp.

The person your sending the mms would need to be also set up to view the picture too.
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MI5
Level 94: Supreme
  • 152377 Posts
  • 651 Topics
  • 29084 Solutions
Registered:
MMS will not work on WiFi, so depending on the phone you may need to turn it off to force a data connection.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
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Anonymous
Not applicable
Unless your using an iPhone and iMessage.
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Anonymous
Not applicable
Mark, are you using a Sony handset?
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