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marilynleveymy
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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I've had to switch my phone off due to it being hacked, changed my password before it was switched off and now I cannot sign in as cannot remember the new password.

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madasaf1sh
Level 56: Guvnor
  • 3737 Posts
  • 26 Topics
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Registered:
@marilynleveymy

Is this for Google Services or your myo2 or is for your phone?

If for Google you can go through the password reset process at https://google.com

If for my o2 when you sign in it will offer you the option to reset

If for your phone itself, then you will need to factory reset the device and set it up again, please note anything that wasn't backed up will be lost
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3737 Posts
  • 26 Topics
  • 886 Solutions
Registered:
@marilynleveymy

Is this for Google Services or your myo2 or is for your phone?

If for Google you can go through the password reset process at https://google.com

If for my o2 when you sign in it will offer you the option to reset

If for your phone itself, then you will need to factory reset the device and set it up again, please note anything that wasn't backed up will be lost
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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