Solved: Change my email address

alanahthompson · ‎15-07-2021

I need to change my email address on my account but don’t have access to the old email anymore. how can I change this?

madasaf1sh · ‎15-07-2021

@alanahthompson

You will need to Call Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone, as if it you do it in myo2 it will send a verification link to the old email address.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts

View solution in original post

madasaf1sh · ‎15-07-2021

@alanahthompson

You will need to Call Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone, as if it you do it in myo2 it will send a verification link to the old email address.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

O2

Change my email address

Roaming

PAC code

Cancel account

Moving Pay Monthly to PAYG

Cancel sim only plan