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Change my email address

alanahthompson
Level 1: Joiner
  • 1 Posts
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Registered:
I need to change my email address on my account but don’t have access to the old email anymore. how can I change this?
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madasaf1sh
Level 67: Unsung hero
  • 5641 Posts
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Registered:
@alanahthompson

You will need to Call Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone, as if it you do it in myo2 it will send a verification link to the old email address.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5641 Posts
  • 32 Topics
  • 1815 Solutions
Registered:
@alanahthompson

You will need to Call Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone, as if it you do it in myo2 it will send a verification link to the old email address.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
107 Views