Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only

I want to change to a sim only, can you help with that?

Resolved! Data

I get 60 gb data which is brilliant for me but the thing is I don't no how im using so much im on wifi nearly all the time I don't use you tube when im out and about I only go on face book or what's app when im out I use 4g rest time I use wifi

Resolved! Galaxy Watch Active 2 Connectivity

Hey there, How exactly does the Galaxy Watch Active 2 (4g version) that can connect to o2 work? I spoke to samsung who told me to ask o2 about an esim for the watch, to keep my number and use my same plan? If I buy the watch, what do I need to do to ...

Resolved! Cancel bolt on

How do I cancel insurance

Voicemail greetings

Hi does anyone know to to change voicemail back to default greetings?

Text not delivered and phoning not ringing says I have missed call

We have both have s21 plus phones on 02 sending texts and they say they haven't been delivered then get a text saying you have a missed call but phone hasn't rang what is going on it shouldn't happen with a brand new phone

Resolved! Roaming bar removal

Please can someone let me know how I can get this removed? O2 help not responding and need to use my phone

Resolved! Need more data right now. Ran out and really need it for work in the morning. Am on contract with 5g

Can anybody help. I have spent my 5gb data and really need it for work. Tried changing tariff to 20gb but it won't give it until next bill. Won't let me buy bolt ons either! Any help would be much appreciated. Thanks

Resolved! Number transfer

Help with number transfer....it’s idiotic how hard it is to give a pac code

Resolved! Direct debit

So I’ve been with O2 since 2013 my phone bill has always been on the 25th money collected. I noticed they took £169 from my account on the 18th a week early without telling me why via email,post, text call or anything! When I called today to ask they...

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