This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237424 Views
  • 2 replies
  • 2 kudos

Device Payment Not Taken

I recently upgraded my phone. I now have an airtime plan and a device plan. The airtime plan was taken from my account but the device plan was not. It says overdue (due 3/7) but when I click to try and pay it I get a screen saying no payment outstand...

CG by • Level 1: Joiner
  • 910 Views
  • 5 replies
  • 0 kudos

Wi-fi calling

Cannot get Wi-fi calling on iphone11 keep getting go to website message

Akb by • Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos

Resolved! Cut off..

So, having problems paying bill due to financial problems. Have arranged a payment plan with o2. Was connected again and could use my data and make calls. But now I can't. Can't even ring o2 to find out what's going on. Any suggestions?

BenGarf by • Level 1: Joiner
  • 759 Views
  • 2 replies
  • 0 kudos

O2 International calling problem!!!

I need help from someone to tell me what is going on! My mum has the international calling bolt on to call abroad and when she calls the person sounds fine to us but on the other side they say that our voice sounds really far away and deep. Please he...

Adar by • Level 1: Joiner
  • 852 Views
  • 5 replies
  • 0 kudos

Resolved! Getting in touch

Has anyone got O2 telephone number 

bob1956 by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Resolved! Proof of usage

Hi, I need to provide proof of usage for my insurance company, I've tried finding it on my o2 app/account but can't. Also can't find an option to do online chat. Thanks.

Resolved! Direct Debit On Pay Monthly Contract

Hi guys, I recently took out a contract with O2 and I've just received an email saying that my bill hasn't been paid. I've gone ahead and paid it, but shouldn't a direct have been setup when I took out the contract to cover this? This is the first co...

John93 by • Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! Device plan - paid off to upgrade but DD came out too

Hi all,Just paid off the last two months of my iPhone 8 device plan (£36) the day before my bill direct debit (£18) went out.. so I believe I've now paid 3 months when only 2 were due.. is this likely to be noticed and amended on my next bill or will...

Top