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Change my email address

alanahthompson
Level 1: Joiner
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I need to change my email address on my account but don’t have access to the old email anymore. how can I change this?
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madasaf1sh
Level 76: Forum Legend
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@alanahthompson

You will need to Call Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone, as if it you do it in myo2 it will send a verification link to the old email address.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10170 Posts
  • 55 Topics
  • 3011 Solutions
Registered:
@alanahthompson

You will need to Call Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone, as if it you do it in myo2 it will send a verification link to the old email address.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
235 Views