cancel
Showing results for 
Search instead for 
Did you mean: 

live chat

stan2
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

whats up with this live chat. it says what account you want help with so I click my O2 account  then it says  what type of account do you have but when I click the arrow nothing is listed 

 

20**Personal info**_101849.jpg

Message 1 of 6
1,230 Views
5 REPLIES 5

Chelsea8
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Order iphone charger lead
Message 2 of 6
1,195 Views

O2EmmaLouise
O2 Support
O2 Support
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:

Hi Stan2,

 

I've checked my end and the live chat is working fine.

 

Select the arrow and then you can scroll down to view the account options, you can then start a live chat.

 

Have you tried using another device?

 

 

Message 3 of 6
1,159 Views

stan2
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

as You can see by my screenshot where I have marked it in yellow, there is no options to click on just says same 

Message 4 of 6
1,082 Views

madasaf1sh
Level 78: King of Kings
  • 11847 Posts
  • 65 Topics
  • 3198 Solutions
Registered:
@stan2

Try a different browser, or clear your browser cache / cookies, as I see this a lot with the mobile live chat instances.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 6
1,002 Views

stan2
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I have tried google chrome, I did think it was because of ADBlock I have on chrome but its not as I turned that off. I also tried Microsoft Edge which also have ADBlock but I also turned that off, and still same also cleared out my cache and cookies too

Message 6 of 6
950 Views