on 26-04-2021 10:03
I have been told I am on unlimited texts to any mobile any network, but what is this airtime as it says about charging me for texts and data
Solved! Go to Solution.
on 26-04-2021 10:44
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 26-04-2021 10:19
Hi @stan2,
Pay monthly plans come with unlimited texts and have a data allowance for you to use.
O2 send a reminder when you've used 80% of your data allowance, and a further text when you've used up your allowance.
Inclusive messages on pay monthly tariffs can be used for texts sent in the UK to UK mobiles for private and personal purposes. This doesn't include international texts.
I'd recommend downloading MyO2 and signing in to the app to check your exact plan.
Where does it say about charging you for texts and data?
26-04-2021 10:29 - edited 26-04-2021 10:36
26-04-2021 10:29 - edited 26-04-2021 10:36
Hi many thanks for your reply it says for texts its unlimited so what is this £20.55 airtime for then
on 26-04-2021 10:44
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 26-04-2021 15:39
on 26-04-2021 15:39
yes makes sense now thanks