Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21620 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 202442 Views
  • 2 replies
  • 2 kudos

Roaming

I have a 4G Hauwei mobile data box and I use an Acer laptop and a kindle tablet for my work. I am travelling to Germany on Monday . Will it still work.as normal . If not what do I have to do to correct the issue?

Deepee by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

I am upgrading from iPhone 6 to 11 Mac Pro. Do I need a new sim?

Ooooone by Level 1: Joiner
  • 787 Views
  • 2 replies
  • 0 kudos

Itemised calls within the last 6 months on pay monthly contract

HiI am trying to view my itemised calls in August 2020 as I understand I should be able to view these online but not on the mobile app.I have tried both however I can only view the itemised calls for my most recent bill despite my research stating th...

Ma4 by Level 1: Joiner
  • 1005 Views
  • 3 replies
  • 0 kudos

Live Chat

Where is the live chat option on this website and why is it so hard to find anything on here???!!

LR91 by Level 1: Joiner
  • 678 Views
  • 3 replies
  • 0 kudos

Mobile Connection

I have issue with my sim connecting to a mobile network no problem with the phone as my wife's sim works perfectly

Mb3 by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

I have not received an item I ordered

I have not received a item I ordered, it was ordered yesterday for next day delivery and I have been unable to get a answer from "customer service" and the online chat. The contact has already started so I'm paying for something I don't have. Also th...

Turbonick by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

New O2 Pay Monthly Sim / Old Phone number

Hi all, I have been sent a new O2 sim and want to keep my original number. Do I put the new O2 sim in the phone and then call 202 and ask them to transfer to my number with the PAC code. Or do I just contact them online and fill in details to transfe...

Roger1 by Level 1: Joiner
  • 635 Views
  • 1 replies
  • 0 kudos

Roaming

I am in Switzerland but My roaming is not working.

Kudzi1608 by Level 1: Joiner
  • 507 Views
  • 6 replies
  • 0 kudos

Data

I had my phone for 19 months and since August my Data is finishing in a short time before end of the month. I am always using wifi at home and at work and wondering why yet I am on a monthly pay. I have tried to contact 02 but I cant get hold of anyo...

Kudzi1608 by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos