I already have a contract with o2 which i pay every month. I applied for a contract as an additional line and went through the process online. I then recieved a confirmation email along with 3 'legal document emails'
One was the credit agreement showing my name and address and the amount of credit issued to me as well as the product. I also recieve an order collection number. The next day i go to track my order but the order had disappeared from my account. I phone them to be told it had been declined due to credit check but i obviously passed the credit check because i recieved my credit agreement? why is it right they do this?
