Solved: Re: invoice

Anonymous · ‎09-02-2015

please tell me how I can get an invoice for my monthly instalments relateing to the handset cost.

I've tried customer services but they were not very helpful.

Paul.

MI5 · ‎09-02-2015

It's actually under "Device Plan Details" in your My O2 https://mymobile.o2.co.uk/paymonthly/ccaphoneplan?disambiguation_id=83c54ea5-2666-4259-8b9f-fda3686f...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎09-02-2015

Can you look in your http://www.o2.co.uk/myo2 at past bills and print them off.

MI5 · ‎09-02-2015

It's actually under "Device Plan Details" in your My O2 https://mymobile.o2.co.uk/paymonthly/ccaphoneplan?disambiguation_id=83c54ea5-2666-4259-8b9f-fda3686f...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-02-2015

Hi @Paulcarpets, were you able to get the invoices you wanted? remember to mark a post as your solution if you found one! You can find that button on each reply you receive

Let us know if you have more questions!

Anonymous · ‎27-02-2015

Sorry, but that link took me to links to my phone nrs. I have 3 phones. I click on the number I want to print a bill from and there is no bill print or download option. I was printing all my bills no issue until last month. The site has changed and the chat facility is useless.

Appreciate any help on here?

MI5 · ‎27-02-2015

Just go to your My O2 for the number you want and then the device plan tab.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎27-02-2015

Further down you need to click here:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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