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invalid sim

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tam54
Level 1: Joiner
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Registered:

‎07-06-2023 09:24

‎07-06-2023 09:24

switched to o2 yesterday from virgin phone saying i have an invalid sim

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madasaf1sh
Level 78: King of Kings
  • 11867 Posts
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Registered:

‎07-06-2023 09:43

‎07-06-2023 09:43

@tam54 

 

You will need to get a new sim, you have 2 options: 

 

1. Go into an o2 shop with photo ID and obtain a new sim card

2. Call customer Services on 0344 809 0202 or 202 and they can post one out to you.  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11867 Posts
  • 65 Topics
  • 3198 Solutions
Registered:

‎07-06-2023 09:43

‎07-06-2023 09:43

@tam54 

 

You will need to get a new sim, you have 2 options: 

 

1. Go into an o2 shop with photo ID and obtain a new sim card

2. Call customer Services on 0344 809 0202 or 202 and they can post one out to you.  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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