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Daniel1988
Level 1: Joiner
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hi there my phone run out of battery last night and i put in on charge this morning and it won't turn back on can you help me either getting it working again, or i need to claim on the insurance.

 

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jonsie
Level 94: Supreme
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It will depend on the type of phone, whether under warranty and just what insurance cover you have

Help and guidance here

O2 Insurance | Help & Support | O2

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Oxonian
Level 37: Blazing a Trail
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@Daniel1988 

 

You could try a "Force restart" :-

 

Force restart iPhone – Apple Support (UK)

 

In addition, please try your charging lead with a different 'phone and try your 'phone with a different charging lead. I read recently that more than half of iPhone charging issues are due to defective cables, so you want to rule that out as a cause.  

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