Solved: Re: iPhone Tariffs

Anonymous · ‎22-01-2013

I've been a customer of O2 / BT Cellnet Pay Monthly for over ten years and always take out 12 month contracts. During my last contract they didn't offer 12 month options, so I reluctantly took out an 18 month contract, which I hated, I felt 'bound' for too long.

My upgrade is coming up in a fortnight and I want an iPhone 5, however, O2 are only offering 24 month contracts.

Is this for real? If it is, it looks like I'm gonna have to switch to Vodafone of EE who offer 12 month contracts for similar monthly payments as O2's 24 month contract.

Who have I gotta whinge too to get a 12 month (or at a push 18 month) contract?

adamtemp64 · ‎22-01-2013

This was discussed at launch .

Only by talking to retentions 202 and ask for them will you get the answer from o2 but I guess it will be still the iphone 5 is only on 24 month contracts

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adamtemp64 · ‎22-01-2013

This was discussed at launch .

Only by talking to retentions 202 and ask for them will you get the answer from o2 but I guess it will be still the iphone 5 is only on 24 month contracts

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎22-01-2013

Definitely speak to retentions. The only people who have posted on here who have managed to get 12 or 18 month contracts have done so through retentions.

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Anonymous · ‎22-01-2013

I Agree you need to speak to retentions I know I wouldnt be happy signing up for 24 months 18 is too long in my opinion

Anonymous · ‎22-01-2013

Go sim free, buy the phone outright then choose a sim only deal suited to you

Anonymous · ‎22-01-2013

I must have missed all of these other companies offering the iPhone 5 on a 12m contract.

So I checked. Vodafone do. Orange, T-Mobile, Three and O2 don't. And as for offering it at the cost of our 24m offering I'd beg to differ on that too. For example Voda want £52 a month at least, and £170 for the handset. Compare with O2 - FREE at £46, £169 at £31 a month. Hardly the same figures.

O2 aren't doing 12month contracts for the iPhone 5 as the cost of subsidising it is ridiculous at that term. As far as I know, Retentions/Upgrades don't have any authority to offer anything other than a 24m contract.

MI5 · ‎22-01-2013

As I've said many times before.... Never let the truth get in the way of a good argument

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎22-01-2013

agree to disagree is good for the soul honestly though, as far as i know iphone 5 only comes with 24 month contracts

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