cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 6 order

Anonymous
Not applicable

I paid £49,99 to O2 on 26th September, it's now 21st October and I haven't seen my new iPhone. Can ANYONE tell me when I can expect it, and how O2 can justify taking money up front with the only communication being two text messages informing me of the obvious - ie it hasn't arrived yet?

 

What's going on???

Message 1 of 11
2,036 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151781 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Huge thread running here mate http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-6-PreOrder/m-p/795703#U795703
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 11
1,896 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 151781 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Huge thread running here mate http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-6-PreOrder/m-p/795703#U795703
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 11
1,897 Views

Anonymous
Not applicable
Hi

We are all customers here so can't officially say.

Demand has outstripped supply.

If not having the Refresh Tariff is a deal breaker then CPW and the Apple Store do have them instock.

As I've said on other threads my colleague spoke to CPW one day and it was delivered the next on O2. Cost her £30 handset cost as they negotiated with her.

To reserve one from apple use this link just after midnight.

http://www.apple.com/uk/retail/iphone/
Message 3 of 11
1,891 Views

jonsie
Level 94: Supreme
  • 95676 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Unfortunately others have been waiting longer which you will see in the thread linked above. There's far too much of taking large payments and being unable to fulfil orders.

Message 4 of 11
1,878 Views

Anonymous
Not applicable

@Anonymous wrote:
Hi

We are all customers here so can't officially say.

Demand has outstripped supply.


Its the same story everytime Apple release a new iPhone. They always have an extremely limited supply and cant keep up with demand.....i'm surprised people haven't learnt this from the last 7 or so Apple releases.

 

It will be the same for the 6S, 7, 7S etc releases too....thats what happens when you choose Apple.

Message 5 of 11
1,874 Views

jonsie
Level 94: Supreme
  • 95676 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

@Anonymous wrote:

@Anonymous wrote:
Hi

We are all customers here so can't officially say.

Demand has outstripped supply.


Its the same story everytime Apple release a new iPhone. They always have an extremely limited supply and cant keep up with demand.....i'm surprised people haven't learnt this from the last 7 or so Apple releases.

 

It will be the same for the 6S, 7, 7S etc releases too....thats what happens when you choose Apple.


Combine that with the woeful O2 ordering and supply system and you have shambolic written all over it!

Message 6 of 11
1,868 Views

Anonymous
Not applicable
I agree whole heartedly but this also seems to be a current trend too with other handsets.

The Note 4 is unfortunately following this same trend at the moment 😒
Message 7 of 11
1,807 Views

Anonymous
Not applicable

@Anonymous wrote:
I agree whole heartedly but this also seems to be a current trend too with other handsets.

The Note 4 is unfortunately following this same trend at the moment 😒

The Note 4 was only delayed by a week wasn't it?

Message 8 of 11
1,798 Views

MI5
Level 94: Supreme
  • 151781 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Anonymous wrote:

The Note 4 was only delayed by a week wasn't it?


We are seeing the same comments about promised delivery, then no stock with the Note 4 as there are on the iPhone thread...... 😞

Seems to be a "feature" these days Crazy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 11
1,786 Views

jonsie
Level 94: Supreme
  • 95676 Posts
  • 612 Topics
  • 7137 Solutions
Registered: