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iPad contract ends 16th November and I don’t wish to continue

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Sarahmalaria
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on ‎18-10-2018 10:56

on ‎18-10-2018 10:56

 I have a phone and iPad with O2 my iPad contract ends on the 16th of November I don’t wish to continue with that as I’m going to tether my iPad from my phone how do I cancel that using the online app 

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MI5
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on ‎18-10-2018 11:02

on ‎18-10-2018 11:02

Hi @Sarahmalaria you need to follow the help here on cancelling. 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎18-10-2018 11:02

on ‎18-10-2018 11:02

Hi @Sarahmalaria you need to follow the help here on cancelling. 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎18-10-2018 16:05

on ‎18-10-2018 16:05

AsLong as you have a decent amount of data on your phone tariff and have wifi at home then that would make perfect sense. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
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‎19-10-2018 10:20 - edited ‎19-10-2018 10:20

‎19-10-2018 10:20 - edited ‎19-10-2018 10:20

Hi @Sarahmalaria,  did you get a chance to have a read through the guide above? Let us know if it's all clear enough or if you have any other questions the Community could help with slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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