iPad Pro 2020 dispatch email

[Sharifa]

So I ordered the new iPad Pro 2020 on contract and I’ve received all the emails about the contract Except the dispatch email. I was also told that I would receive it the next working day. How come I can't even communicate with customer service?  What should I do now?

[MI5]

@Sharifa 

Dispatch email will be sent the night before delivery which won't be until O2 have stock.

[Sharifa]

Why in the world would it say they had stock if they didn't have it? Also when would it usually stock up cause that's really not ethical

[MI5]

It's normal for O2 unfortunately.

[JAZZ-trad]

It's not good @Sharifa
Perhaps you could call customer services try very early 08.00am. You may consider cancelling in view of the delays.
Good luck

[Bambino]

@Sharifa O2's stock reporting isn't live. Never has been. It's been catching people out for years. Really unacceptable in today's world.

[Sharifa]

I tried everything and I still haven’t been able to get in touch nor have I received n email about dispatch, how in the world is that fair or ethical

[MI5]

It isn't 😞

[jonsie]

Even getting through they probably won't be able to speed things up. You just have to wait for the email.

[Sharifa]

Update; I waited on the line for a while but after someone answered they said that it’s been referred to idk who for the credit check thingy and that I should receive an email today or latest tomorrow morning. Let’s see what happens