iPad 11 pro order on hold!?

[GIBXO]

So I ordered a iPad 11 pro last Wednesday, passed the automated credit check, but then after confirming the order got a message something along the lines of order on hold, while there’s further checks. Was told this would be within 48hrs. A week later, and I’m still waiting for an update!?. I’ve already got two mobile contracts on my account & an Apple Watch, never missed a payment. Tried contacting support via the app, and they are basically useless!.

anyone else had a experience like this?.

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255