Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

printing bills from web page

there is no option to print the last 3 months bills only view them

Resolved! Bill gone up ñ

Hi, my monthly bill has gone up from £52 a month to £61 can you advise why this is?

Resolved! No 4g

No 4g indoors or outdoors

Resolved! annual RPI

Hi, I have today upgraded my phone.. It says in my terms that the airtime section of my contract is subject to RPI every April.. Can you please confirm that this RPI increase will now take effect in 2024 and not this year? If it took affect a few day...

Resolved! Bill is higher

I joined o2 through Virgin Media, my contract was £25 per month which last month (my first bill) was correct, this month I know I have an extra 54p for a picture message but my bill is £29.97, it should be £25.54 could you let me know why

Resolved! Spending cap

Hello can you increase my spending cap please

Resolved! volt benefits with updating sim deal?

Hello, Im currently with VM and o2 , so am getting VOLT benefits. We are soon moving away from VM for broadband, but will be staying with o2. When is the account checked if im a current o2 customer taking out a new sim only deal , to continue getting...

Resolved! calling the US from UK

Hi guys, i've been looking for this answer online but can only find 1p per minute but not sure if the number is and if its classified differently than a US landline. This is the number 1-844-418-6824 does any of you fine people who know. i'm on a pay...

Resolved! Protect account

Good afternoon,someone from O2 from Manchester call offer 30% discount,ask about code when O2 send,so protect my account please.

Resolved! 02 app

Every time I try to get on the app it accepts my password but then tells me something is wrong and I can not get on My2 to check my usage.

O2

Forum Posts