i am an exsisting customer, how long does it take to process new order

[Anonymous]

im an exsisting o2 customer and have upgraded phone and contract. how long does it take to process order

[jonsie · Accepted solution]

Only a couple of days if the phone is in stock.

[Anonymous]

Hi,

Alternatively if you can visit an o2 store and walk away with an in stock phone.

[Anonymous]

As said by jonsie couple of days if in stock, but can take longer, contact o2 via phone to find out if phone is in stock and like bandofbrothers said, it's best to upgrade in store as you will come out with a new phone the same day instead of waiting for it to be delivered

[perksie]

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@Anonymous wrote:

im an exsisting o2 customer and have upgraded phone and contract. how long does it take to process order

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You should get it within a day or two is normal, you should get a text or email when it's dispatched.

I can't imagine why you would want another one as suggested above?

[Anonymous]

You should also be able to check in my O2 how the order is doing

[jonsie]

Not sure myself if it's already ordered?