Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Problems with some connections

Hi Guys, my name is Rob and this is the first post I've made in the community so hope you will be able to help. The problem is that with some numbers called from either my contacts on my iphone 4S or using the keypad, the phone won't connect. I usual...

Resolved! Why is it so hard to cancel a contract with O2

Why is it so hard to cancel a contract with O2 why is you chat service so bad why don't your agent just answer he question asked why do they just keep telling me I'm due an upgrade. Not happy poor service poor company. Be more like a dog and be loyal...

Resolved! Upgrade Issues for Iphone 5

Has anyone else had upgrade issues when trying to upgrade to Iphone 5? I have spoke with re-contracts a number of times and they always tell me something different.a) Cannot match O2 deals offered by online only ie e2saveb) The offer they give me is ...

Resolved! Data charges from USA

Im currently in the USA. Before I went I asked live help and had confirmation that wifi was free. Packet data has been turned off, as is mobile roaming. am using the internet via my brothers wifi. i thought there would be no charge for this. just had...

Resolved! 1st bill payment only 2 weeks after i begun the contract?

i have just started an O2 contract (2 days ago) and have already received a bill for the month - which is due on the 16th august. I don't understand what i am being billed for, surely it should be at the end of the month? also i have gone over my tar...

Resolved! tariff changes

i have unlimited calls but rarely use over 500/600 minutes a month and am struggling to afford my monthly payments.how/when can i alter my tariff to less minutes for a cheaper price?many thanksjake gosling

Resolved! o2 travel pay and go

I am extremely confused about the whole o2 travel. I am on pay and go and am off on holiday skopelos so could do with some help. I completely understand that it's 1.99 for a day for up to 15 M B. I just need to check when the data allowance has run o...

Resolved! How do I cancel my monthly contract and change to pay as you go?

I am currently on monthly contract but want to cancel this and commence pay-as-you-go? Can i do this online ? Thanks

Resolved! Call Divert to Voicemail in USA

Hi All, I have just had a 100% useless conversation with someone on O2's Live chat system, so here goes nothing. Off to the US on Saturday. I don't want to receive any calls whilst I'm out there, not do I want to incur any charges. Will setting up ca...

Resolved! Tethering to BlackBerry from Nexus 7 failure

A few weeks ago I used some really useful information here on the Community regarding Tethering my Nexus 7 (WiFi only model) to my BlackBerry Curve 8900Once I'd put all the settings in as recommended here it worked like a charm. The BlackBerry was Bl...

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