Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 225996 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrading

I am a first time upgrader and i was wondering when i do, can i keep my current number?

Anonymous by Not applicable
  • 2725 Views
  • 6 replies
  • 0 kudos

Resolved! Call to upgrade?

I have sim only contract and the lady in the shop told me after three months i could upgrade to get a phone, however a man in the shop told me after three months i can only upgrade online, on my account here today is the date it said i can upgrade fr...

Anonymous by Not applicable
  • 1472 Views
  • 1 replies
  • 0 kudos

Resolved! Changing tariff and contracts

Hi ,I have a o2 600 24 month tariff with 12 months to run If I change this tariff does the new tariff run for the remaining 12 months only or does a new 24 month contract begin which ties me in for 24 more months thanks

Anonymous by Not applicable
  • 1670 Views
  • 2 replies
  • 0 kudos

Resolved! simswap problem

Hi there, I'm wondering if anyone might have any work around ideas for this... I just received new upgrade phone today (Samsung S3) which needs a microsim (which I also received). My problem is if I do the simswap sim activiation thingy so that I can...

Anonymous by Not applicable
  • 1938 Views
  • 5 replies
  • 0 kudos

Resolved! Going round and round in circles.... in My o2

Ok, so here I am, trying to find my O2 bill.I log in, get the welcome message, click the 'View My Bill' button, and get three options:My O2 summary, My profile, and View my orders.SO: following instructions posted here on this forum already, I get a ...

Anonymous by Not applicable
  • 1884 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading phone for Xmas present - any loss to service etc

Hi all, my daughter has a blackberry curve which is eligible for an upgrade. She'd like an IPhone 5 (wouldn't we all) for Xmas. If I get this for her is there any way to keep it as a surprise ? I'm sure when I upgraded before the new contract starts ...

Anonymous by Not applicable
  • 2425 Views
  • 6 replies
  • 0 kudos

DON'T BUY IPHONE5 FROM O2 !!!

Yesterday, i processed an upgrade to an iphone and subsequently made a deposit payment and accepted a 24 month contract.There was no indication of how i would receive this iphone5. Within 2 hours of my order, i received an email from 02 to say that i...

Anonymous by Not applicable
  • 4931 Views
  • 48 replies
  • 0 kudos

Awful awful coverage.

Hi there,I have tried reporting a coverage issue with my area several times but it is still just as bad as it always was. The O2 coverage checker shows my whole area as 4 bars 3G, but I'm lucky to get 2 bars 2G. I have been with O2 for over two years...

Anonymous by Not applicable
  • 1884 Views
  • 7 replies
  • 0 kudos

Resolved! O2 upgrade options are a joke

im due for a new phone so i looked at the upgrade options which i assume would give me better deals than if i were a new customer. i was quite wrong. i was wanting to go on to sim only. lets see. if i chose it as an upgrade i can get 100 mins, unl te...

Anonymous by Not applicable
  • 1280 Views
  • 1 replies
  • 0 kudos