free tv

[fed-up]

hi..tried to phone o2 but no joy i got a new o2 plan said free tv...can't find anything on 02 site had the phone 4 days but no tv yet how long do you get to cancel contract if not happy

[jonsie]

28 days now to return

but try calling the numbers here

Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

[MI5]

@fed-up 

Just login to Apple TV with your Apple ID and if eligible, you will be offered 12 months free. 

[fed-up]

sorry didn't put right...was getting a 32 in tv free no message about it

[jonsie]

If this is with the Xperia offer ::

To claim, visit https://claimyourgift.co.uk/tvoffer with your IMEI number, proof of purchase in the form of a store receipt or email/online confirmation for online purchases and register. Limited to one claim per handset. Customers who return their mobile device because of a change of mind are not eligible. Keep receipt/online confirmation. For full terms and conditions visit https://claimyourgift.co.uk/tvoffer. Icons and images are simulated and are for illustrative purposes only. Sony is a trademark or registered trademark of Sony Corporation

[Martin-O2]

@fed-up did you still need some help here or was your question answered above?