on 04-08-2024 04:37
on 04-08-2024 04:58
@Becia This is not O2. This is a customer community. You probably should have cancelled before you moved.
See if this guide helps: Cancelling your contract - An updated guide - O2 Community
If it doesn't help you, speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302
You can use Skype to call those numbers for free from abroad: Guide: A Guide to Skype
The opening times are:
Monday to Friday – 8am to 8pm UK time
Saturday – 8am to 6pm UK time
Sunday – 9am to 6pm UK time
https://www.o2.co.uk/help/account-and-billing/payment-support