family bolt on

[amanda1991]

I added the family bolt on to my o2 contract i added my mums o2 number and it says it is active but it still takes my minutes for calling her i am allowed up to four o2 family and friends i only have the one how do i stop it from still using my minutes

[Anonymous · Accepted solution]

Hi @amanda1991 and Welcome to the Forum,

That bolt on has had its issues.

Here is the official O2 Link for the Family Bolt On. :

https://mymobile.o2.co.uk/family/publichome

I suggest you ring O2 Uk Customer Services.

Pay Monthly : 202

PAYG           : 4445

[Anonymous]

Not working

[jonsie]

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@Anonymous wrote:

Not working

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Never has and never will....call  customer service.