on 03-08-2023 10:21
on 03-08-2023 10:42
on 03-08-2023 10:42
Try another store.
Check if it's available in your MyO2 (it will be if on new billing system)
Call O2 to order on phone.
Guide: How to find help & contact O2
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 03-08-2023 10:27
I have looked into some of the previous responses in this community chat. Thanks in advance to those trying to help here.
Following is the content from online.
How can I get an O2 esim?
We’re making some improvements to our systems and you may notice some changes once this is complete. We may ask you to provide your phone number so that we can help you access the most relevant support content.
I have visited one of the store, but they don'e have eSim stock it seems.
Back to community forum before attempting to visit another store.
In my experience with O2, this is the poorest level of customer service. No way to connect to some help. Even online information not available.
on 03-08-2023 10:42
on 03-08-2023 10:42
Try another store.
Check if it's available in your MyO2 (it will be if on new billing system)
Call O2 to order on phone.
Guide: How to find help & contact O2
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks