cancel
Showing results for 
Search instead for 
Did you mean: 

downloading my bill

celtic28
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

my bill will not download to my printer showing my number it only produces the bill details without my phone number 

Message 1 of 4
1,092 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152180 Posts
  • 651 Topics
  • 28996 Solutions
Registered:
Try a different browser (not Edge) and make sure your PDF viewer is up to date.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,088 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:
Make sure you click 'download as pdf' and you should be ok. As said, preferably use Chrome or Firefox.
Message 3 of 4
1,084 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hi @celtic28 did the above advice help you download your bill? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,019 Views