Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Reactive services

Hello, I was just wondering if anyone could help me... my services have been restricted, I've paid my air time bill and my services are still restricted, I'm trying to pay my device plan but it's saying it's not due yet. Why are my services restricte...

can not send Tex

Hi allI have the Samsung galaxy A3 2016 and sudeeply I can't send Tex messages. I comes up as failed. Can someone help please

Resolved! Carphone warehouse contacted me about upgrade

Yesterday I received a call from a Belfast number yesterday and they said they are calling on behalf of carphone warehouse.Then they said you are eligible for an upgrade.i asked how did they get my details cause I always deal with o2 direct and they ...

Resolved! upgrade phone to tablet

Hello does anyone know if i can upgrade my phone to a tablet

Resolved! Cancel Tariff Upgrade

I've run out of data for the month and followed the link and upgraded my contract, but that doesn't come into place until 1st July. It won't allow to add a Bolt On for the remainder of the of the month.Please can you help?

Resolved! Charge to mobile

Hi. I've always bought my in game crystals etc with change my o2 account. This has suddenly stopped working. In my google settings under bill my o2 account it says not eligible. Anyone know why?

Resolved! Changing Bank details

Hi, I need to change my bank details to set up my monthly direct debit. I can't see a way to do this on my account. Can you point me in the right direction. Thanks

Resolved! Public Sector Employee Discount

Does anyone know how to get discount for being a public sector employee. I had it on my last plan but the staff in the 02 store doing my upgrade told me they don't do it anymore and you have to do it online yourself. Thanks

Resolved! How to add another phone to my contract

Hi,Just wondered how and if i can add another phone/contract to my existing contract?ThanksMark

Resolved! Keep my number !

HiI've recently started my contract with o2 and I've been trying to transfer my old number to this contract phone I've filled out the keep my number form a dozen times had no correspondence back ever ? Help please

O2

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