Solved: Changing derict debit details

Anonymous · ‎19-06-2017

Hello, I was trying to change my direct debit account details but can't find any information about doing this anywhere. Could someone please help me?

MI5 · ‎19-06-2017

Log into your MyO2 and go to manage my details.
You will need to set a pin the first time to access that area but once in you can change your account details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-06-2017

Log into your MyO2 and go to manage my details.
You will need to set a pin the first time to access that area but once in you can change your account details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-06-2017

You need to open your last bill and click on payment details to the right of the page.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎19-06-2017

Hey @Anonymous welcome to the forum! Did you manage to change the details in My O2? Let us know how you get on.

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