Solved: disconnection

Anonymous · ‎03-01-2017

im asked for £7 for my bill, payment to reach by 2nd jan (yesterday) yet iv have been disconnected since yesterday !!! 02 site wont allow me access to a guru and phone tells me im not connected to 02. how do i contact them. i do not have a working house phone at moment

MI5 · ‎03-01-2017

Live chat http://www.o2.co.uk/contactus, borrow a phone or use a call box etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2017

Live chat http://www.o2.co.uk/contactus, borrow a phone or use a call box etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-01-2017

Everything is automated I'm afraid. The only way to pay now is by calling them.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎03-01-2017

@Anonymous As suggested, borrow a phone or find a land line. You can call O2 for free on 0800 032 1402.

I DO NOT WORK FOR O2

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