cancel
Showing results for 
Search instead for 
Did you mean: 

data roaming has stopped working changed my phone not connecting when in Republic of ireland

Skipper
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hello my data roaming is not working when I am in Republic of Ireland just changed my phone has this got something to do with it

Message 1 of 2
100 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 63: Greatness Assured
  • 24117 Posts
  • 176 Topics
  • 669 Solutions
Registered:

Could be, for a number of reasons, @Skipper 

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. Step your phone down to 3G and try manually searching, step it back up after you get latched onto a working roaming network.
  6. If still not working then contact O2 to make sure a Roaming bar has not been set on your account for some reason.
O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















View solution in original post

Message 2 of 2
94 Views
1 REPLY 1

pgn
Level 63: Greatness Assured
  • 24117 Posts
  • 176 Topics
  • 669 Solutions
Registered:

Could be, for a number of reasons, @Skipper 

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. Step your phone down to 3G and try manually searching, step it back up after you get latched onto a working roaming network.
  6. If still not working then contact O2 to make sure a Roaming bar has not been set on your account for some reason.
O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
95 Views