on 08-02-2015 20:27
on 08-02-2015 20:27
Solved! Go to Solution.
08-02-2015 20:29 - edited 08-02-2015 20:30
08-02-2015 20:29 - edited 08-02-2015 20:30
08-02-2015 20:29 - edited 08-02-2015 20:30
08-02-2015 20:29 - edited 08-02-2015 20:30
08-02-2015 20:33 - edited 08-02-2015 20:33
08-02-2015 20:33 - edited 08-02-2015 20:33
@Anonymous wrote:
Hi all,
I seem to be a victim of the issue with data allowances not resetting at the end of the month.
Does anyone know how prevalent this problem is and how to fix it?
Many thanks
It is quite common as we have seen from recent threads about Shared Data. Its a website error and you will have to contact O2 Cs to reset your allowance. It appears once they have done this is causes no further problems...(though I would advise you to keep checking)
Veritas Numquam Perit
on 08-02-2015 20:33
on 08-02-2015 20:33
on 08-02-2015 20:40
on 08-02-2015 20:40
on 08-02-2015 20:40
on 08-02-2015 21:05
on 08-02-2015 21:05
@Anonymous wrote:
Thanks for the info guys, I made the mistake of trying to get live chat to sort it! Will call Centre tomorrow and post the outcome.
Ta
Good luck. I am sure they will sort it for you...:smileywink:
Veritas Numquam Perit