Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade shambles

Has anyone else been experiencing the ludicrous circus that is upgrading to the iPhone 5 where you get a different answer off everyone you speak to at O2 but the outcome is always the same DISAPPOINTMENT.They take your money very efficiently but it's...

Resolved! replacement sim

lost phone now have replacement SIM WITH SAME NUMBER, BUT CANNOT use in spare Nokia

Resolved! getting bbm to work

hey i got my new blackberry in novmeber on pay as you go. it came with a sim card that when you top up £15 you get 500 free texts 500mb internet and bbm. recently ive been having problems with bbm. I downloaded bbm 7 and it didnt work so through a li...

Resolved! Change Payment Date

I've set up a new contract and the billing date falls the wrong side of my payday. Can I change? Is it easily done? If I can, can I do it online or do I need to go into a store? Thanks!

Resolved! Date usage accuracy

I've yet again gone over my 1GB data allowance with two weeks to go. I really begrudge paying for any extra but the throttled speed is pants. My question is - how accurate is O2's data usage? My iphone recorded mobile data used and it's far less than...

Resolved! Can't Top Up

I bought 2 mobile phones this week on Pay & Go as I wanted to move to O2. I activated my wife's no problem & put £10 on her account by means of my credit card. When I tried to activate my own the system won't accept my card. I have been on to the car...

Pay monthly BlackBerry Z10

Hello Everybody On Sunday I thought I'd go mad and get the new BlackBerry Z10 on O2 On contract. Being 19 I thought I wouldn't have a hope in hell in getting a contract as I have no credit history. Blow and behold I get an email saying my Z10 is bein...

Resolved! new contract

Hello , I have just signed up a 24 month contract for a sony experia J. It says I get free 50 minutes a month , unlimited txts and 24mb s.(£13.50) This suits me as I always text. I havent phoned anyone on the phone at all since recieving it today but...

Resolved! pay and gogogo & call forward

I don't seem to be able to set-up call forward numbers. Is this not possible with O2 pay and gogogo?

Resolved! Disapointed With The Signal

I've recently moved from Vodafone to O2 and brought my number with me however to my disapointment the O2 Sim wouldn't even work on my iPhone as the phone is locked on Vodafone and after contacting O2 they said I need to contact the original retailer ...

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