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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237118 Views
  • 2 replies
  • 2 kudos

Resolved! Number swap??

I'm currently on a Simplicity 12 month tariff. I wish to take out a second line - another simplicity 12 month tariff. If I do this, can I swap the numbers around on both lines?i would want my new line to have my old number, and the old line to have t...

IftiBashir by • Level 1: Joiner
  • 3411 Views
  • 12 replies
  • 0 kudos

Resolved! lost phone

I've lost my phone and have got a lost reference number as I would like to claim my replacement

Anonymous by • Not applicable
  • 2350 Views
  • 5 replies
  • 0 kudos

Resolved! What is "SMS Message Centre?"

I recently came back from a holiday abroad and my bill is a lot higher than expected with most the charges coming from "SMS Message Centre", yet I had charges against individual numbers I texted while abroad. Can someone please explain what this is?T...

Anonymous by • Not applicable
  • 5106 Views
  • 2 replies
  • 0 kudos

Resolved! upgrades

hi . im due an upgrade very soon on my contract . how can i find out what upgrades i am entitled too ??

Anonymous by • Not applicable
  • 2749 Views
  • 13 replies
  • 0 kudos

Resolved! Break down of bill

How do I get to see an actual statement/breakdown of my monthly contract bill

Anonymous by • Not applicable
  • 2111 Views
  • 2 replies
  • 0 kudos

Resolved! Can i upgrade early?

i've broken my iphone 4 and i have 8 months left on my contract. Last year i was told that i could upgrade early and get a discount off the fee that i had to pay to pay my contract off. Does this still exist?

Anonymous by • Not applicable
  • 1380 Views
  • 1 replies
  • 0 kudos

Resolved! Incorrect Bill, Harassing Messages + O2 Disconnecting Me

I'm having more than a few issues with O2, the story so far: Around the 11th November 2012 I became eligible for an upgrade on my account, I chose to switch to a Simplicity Tariff (£10.50 p/m) along with re-adding the data bolt on I had (£6 p/m). The...

Anonymous by • Not applicable
  • 2688 Views
  • 5 replies
  • 0 kudos

Resolved! Adding PAYG numbers to my Account

Hi I have a couple of PAYG sim cards I use in vehicle trackers and would like to add them to my O2 account details so I can check the balances and topup when necessary Can you advise me how to add these numbers to my account. Regards,Mark

Anonymous by • Not applicable
  • 2485 Views
  • 2 replies
  • 0 kudos

Resolved! Disconnected

I am disconnected ffor some 40 days and received 554 £ bill today !!!! Pls help!

Anonymous by • Not applicable
  • 2181 Views
  • 5 replies
  • 0 kudos
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