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IanC
Level 1: Joiner
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looked everywhere but still cannot find the number to speak to a humanoid regarding renewal of my contract

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jonsie
Level 94: Supreme
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You need to contact O2.
All numbers are in this guide

Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying Upgrade to be connected to an advisor.
8.00am is the best time to call if you can.

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jonsie
Level 94: Supreme
  • 96455 Posts
  • 614 Topics
  • 7185 Solutions
Registered:

You need to contact O2.
All numbers are in this guide

Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying Upgrade to be connected to an advisor.
8.00am is the best time to call if you can.

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Bambino
Level 86: Prestigious
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@IanC As well as the advice from @jonsie you can also try to call on 202 from your mobile and use the procedure above.

I DO NOT WORK FOR O2



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