cancel
Showing results for 
Search instead for 
Did you mean: 

customer service%20contact%20number

IanC
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

looked everywhere but still cannot find the number to speak to a humanoid regarding renewal of my contract

Message 1 of 3
467 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

You need to contact O2.
All numbers are in this guide

Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying Upgrade to be connected to an advisor.
8.00am is the best time to call if you can.

View solution in original post

Message 2 of 3
454 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

You need to contact O2.
All numbers are in this guide

Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying Upgrade to be connected to an advisor.
8.00am is the best time to call if you can.

Message 2 of 3
455 Views

Bambino
Level 86: Prestigious
  • 24356 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

@IanC As well as the advice from @jonsie you can also try to call on 202 from your mobile and use the procedure above.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
432 Views