credit

[Anonymous]

I Have over £100 in credit can anyone tell me what i can do with it

[Anonymous]

It was an interesting conversation when I needed to speak to payg customer service to turn off charge to mobile and had to confirm my balance.

[Anonymous]

Yeah so all this credit @Anonymous as follows:

Paddyj £100
Jonsie £100
Gemz £320

Total £520. If I add £49 of my own I get a Note 4. Not greedy. Sensible.

Pm me for account details lol 😆😆😆

[Anonymous]

Given all your Community rewards Bob you could afford to buy me the Note 4 you promised me for Xmas and then blamed Santa UK Mail for non delivery of.

[Anonymous]

On a serious note though. Is there, or should there be, an obligation on o2 to advise customers who have large credit balances to encourage them to use them. @gemz4the1 reports £320 which is a lot of £ by anyone's standards

[Anonymous]

It's a shame we can't use such balances for hardware.

Chiara once spoke about being possibly able in the future to choose Credit to ones balance or another option to use against a purchase from O2 but it wasn't finalised @Anonymous

Hmmmm what I could buy. 😉

[Anonymous]

With all that cash Bob you could probably buy o2 and still have change.

[Anonymous]

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@Anonymous wrote:
With all that cash Bob you could probably buy o2 and still have change.

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I'm very grateful to O2 and the team regarding the Rewards. 

It idoes mean that I haven't needed to Top Up for quite some time. 

[gemz4the1]

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@Anonymous wrote:
On a serious note though. Is there, or should there be, an obligation on o2 to advise customers who have large credit balances to encourage them to use them. @gemz4the1 reports £320 which is a lot of £ by anyone's standards

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I know - even the woman who worked for Tesco's told the woman that she shouldn't have that much credit on her phone.  She only had a cheap-ish Samsung phone so the credit was probably 4 times as much as the phone was worth..... 😞

[jonsie]

It's always been the case that large credits can only be used to upgrade or to pay monthly tariffs. If you leave O2 you lose the credit as per the T&Cs.

[Anonymous]

Whilst it is in the T&C's I must say I think that is a dreadful position to take. The money is NOT O2's to keep and I would suggest it is bordering on theft.

The utility companies have been taken to task on this recently. Mobile operators next???? Now that is one for OFCOM