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Anonymous
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I applied for a phone 4 days ago now but still heard nothing . I spoke to live chat and they said its been sent over to credit check. Does anyone know how long this should roughly take before i get and answer? Thank you
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jonsie
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A credit check normally is done the same day so maybe they will be asking for a refundable deposit. Only customer service can answer this I'm afraid.

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jonsie
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A credit check normally is done the same day so maybe they will be asking for a refundable deposit. Only customer service can answer this I'm afraid.

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Anonymous
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Wonder if the phone you chose Is out of stock
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jonsie
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@Anonymous wrote:
Wonder if the phone you chose Is out of stock

That's quite likely too but in that scenario the OP would have received acceptance emails I would have thought.

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Cleoriff
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Hi @Anonymous Give customer services a call today to check out the status of your order. http://www.o2.co.uk/contactus.  Don't use live chat. Best of luck.

Veritas Numquam Perit

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MI5
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As this is a customer to customer forum we have no way of knowing what's happening I'm afraid.
Call customer services and they can see what the status of your order is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Thank you for your comments . I spoke to 02 and they said been i applied on a friday it takes longer due to weekend . I should hear something today
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Cleoriff
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Best of luck @Anonymous

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jonsie
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@Anonymous wrote:
Thank you for your comments . I spoke to 02 and they said been i applied on a friday it takes longer due to weekend . I should hear something today

Fingers crossed for you @Anonymous

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MI5
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Good luck slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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