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contract minutes & free 02 to 02 minutes - which gets used first?

Anonymous
Not applicable

hi,

 

say I have 100 contract minutes and 100 'o2 to o2' minutes available - if I phone someone else on o2 which minutes would get used?  Would the 'o2 to o2' minutes only get used once the contract minutes are up?

 

Thanks

Simon

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MI5
Level 94: Supreme
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If you call an O2 number it comes out of your o2 allowance. If you call any other number it comes out of the other allowance. The 2 run side by side and will show as 2 amounts in "My O2"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable
Hi.

Your contract minutes wwill be cross network.

A bolt on kicks in when your tariff allowances are exhausted
Message 2 of 3
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MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
If you call an O2 number it comes out of your o2 allowance. If you call any other number it comes out of the other allowance. The 2 run side by side and will show as 2 amounts in "My O2"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
1,340 Views