changing tarrif

[Anonymous]

Having been loyal to One2One/T-Mobile for over 20 years, I have finally changed to O2 & now have a full signal everywhere ! Hurrah !

GigBites don't mean anything to me, so I had no idea what to sign-up for. So I did the 2GB option.

But, in a month - using my new phone a lot, I still had 1.98GB left !

On the O2 website, there is information about upgrading a tarrif, but I cannot find any details on how to downgrade from 2GB to 1GB. It will make a significant difference to my bill.

I was used to paying about £20 per month with T-Mobile, but it's now costing me £38 per month to be on 2GB with O2.  Now I'm a pensioner, any saving would be appreciated.  So what do I do?   Thanks.

[perksie]

If you're on a Refresh tariff, you could pay off the phone cost and then cancel early.

[Anonymous]

Yeah - I know - but I appreciate the help.
It does seem very cheeky of O2 to be all for folks upgrading & adding various bolt-ons, but there is no option for reducing the tarrif if it's not suitable.

[MI5]

The moral of the story, for others, is to start low and work upwards.

[Ian25]

O2 are robbers and are no use to people like us who require very little use they are only interested i high usage customers .I like you use very little and I am leaving as I can get the same plan for as little as £6.00 monthly for lower usage but still using the O2 network

[jonsie]

You checked the date of this thread?