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Anonymous · ‎07-11-2016

I have just closed my account with O2, and was paying £15 per month so why is final bill £51.16? I have viewed brakdown and its got stuff ive bought, I have bought nothing!!! what is this situation all about???

Am I being penalise

I have just closed my account with O2, and was paying £15 per month so why is final bill £51.16? I have viewed brakdown and its got stuff ive bought, I have bought nothing!!! what is this situation all about???

Am I being penalised for freedom of movement?

Well hacked off Alan

d for freedom of movement?

Well hacked off Alan

MI5 · ‎07-11-2016

If you weren't at the end of your contract you need to pay up to the end so it could be termination charges, but cs will confirm if you call them http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-11-2016

If you weren't at the end of your contract you need to pay up to the end so it could be termination charges, but cs will confirm if you call them http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-11-2016

Maybe it's the termination fees or you clicked on a subscription which charges you weekly

jonsie · ‎08-11-2016

I'm sure customer service will clarify the charges. Unfortunately we cannot help as we are simply customers with no access to your account.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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