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changing my phone number

gracemay
Level 1: Joiner
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i recently got a pay monthly sim but it’s changed my number and i want to keep it the same so im not currently using the sim im waiting until the number is changed and im paying for the monthly sim and pay as you go so how do i keep my number the same on the other sim  

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MI5
Level 94: Supreme
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@gracemay 

You need to call O2 to migrate your number

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146352 Posts
  • 636 Topics
  • 28165 Solutions
Registered:

@gracemay 

You need to call O2 to migrate your number

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Guide: Migration & porting into O2  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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jonsie
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