Good afternoon,
I would like to change the DD account my monthly bill comes out of. The new account willbe my partners and I joint account and will require a name change. please can you call or email me so i can communicate the new name and account number as i cannot do this online, I've tried at least twice. The old account will no longer be active for the next bill i recieve from you.
I have tried calling also to achieve this change, but was left exasperated by the shear length of time and difficulty I encountered in just trying to arrange a change of account details. I appreciate security is important and the the name on the debit card is different, i'm not trying to commit any fraud etc.
Thanks
Speak soon
Stuart.
