Solved: Phone contract

ellieweskin · ‎07-06-2019

Hi, I was wondering if I could get a phone contract where it would have my mums name and details but with my bank account connected to it as I’m 17.
I was going to do this but I was going through a contract with O2 on a website called mobiles.co.uk, and when it gets to the bank details it says it has to be in the same name as the name connected to the contract (which it obviously wouldn’t be) so now I’m wondering what I should do, as I’ve seen so many people that have made a contract in their parents name but with their bank connected to it.
Any help would be great on this!
Thanks

MI5 · ‎07-06-2019

@ellieweskin

The way to do it online would be to use your Mum's bank details initially and then change it to yours once the identity checks were complete.

If you went direct to an O2 shop you could give your bank details from the start.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-06-2019

@ellieweskin

The way to do it online would be to use your Mum's bank details initially and then change it to yours once the identity checks were complete.

If you went direct to an O2 shop you could give your bank details from the start.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎12-06-2019

Hi @ellieweskin, and welcome to the community

I hope the info above helps you setup your new contract, but it'd be great if you could let us know how you're getting on!

→ Access for You: Registration - Find out how to register for our Access for You service.
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