change my payment date

[Anonymous]

just if possible change my payment date from 21st each month to 28th each month

[Anonymous · Accepted solution]

Yes you can change it in your myo2

[MI5]

Give customer service a call http://www.o2.co.uk/contactus

[Anonymous]

What’s it under in my o2? I can’t find it

[MI5]

The solution is wrong here.
Only customer service can do it for you.
Call 202 from your phone.

[jonsie]

At one time you could do it yourself but it caused so many problems with people changing and direct debits taking on the original date and the new date because any change needs to be done 6 working days before the direct debit is taken. That's the direct debit guarantee as implemented by the banking institutions.  Now, as said, only customer service can do it.

[MI5]

It wasn’t possible in April 17 either so not sure why this one was marked as solved?

[Cleoriff]

No I must admit I wondered the same. On the one occasion (over the past 4 years) I have changed my payment date ..it had to be done through customer services. I have never been able to do it myself...